Welcome to the 2008 FST Summit
Ben Riggle – Event Director
Opening Cocktails Sponsored by Kaspersky Lab

Dinner

Champagne Toast
Master of Ceremonies – Cyrus Daruwala, Managing Director, Financial Insights (An IDC Company)

Keynote Speech – Martin Davis – Corporate CIO, Wachovia

Breakfast and Registration

No Meetings

Breakfast Workshop: Open Communications for Financial Services:  Boosting Productivity with a Compressed Workforce

• Save 25% on communications costs
• Save $12,000 per worker annually
• Gain 5 hours of productivity per person per week
• Cut travel by 50%

Implementing a finely-tuned Unified Communications solution optimized for Financial Services users can do all this while cutting human latency, improving customer service and lowering transaction costs.

Leader:  Bob Thompson – CTO, Siemens

Meeting 1

Workshop:  Data Center Availability and the Unified Physical Infrastructure

• What is the impact of cooling on application availability?
• What impact does structure cabling have on performance within new I/O breakthroughs? 
• How can the placement of my structure enclosures materially reduce my overall cost? 
• How can cabling media add a significant level of security to my data center?

Leader:  Pat Bodin – CEO, Firefly Communications

Workshop:  Optimizing Governance, Risk and Compliance in the Financial Services Industry

The emphasis of GRC sometimes appears to be form over content. There are many suggested approaches and tools to facilitate the GRC process itself, but they don’t guarantee that an institution will necessarily stay on track. Examining the complex interactions of governance, risk and compliance will help determine how to optimize all three areas in aggregate, rather than locally optimizing any one particular area.

Leader: Dr. C. Warren Axelrod – SVP Business Info Security, Bank of America

Meeting 2

Workshop:  Financial Insights on Core Banking Renewal – Approaches and Barriers to Success

Although vendors have been investing in new core banking systems designed for large bank clients, there has been little movement. Now, we hear about RFPs, use cases, and unannounced deals. In this workshop, Financial Insights will share its perspectives on the options that are available and the approaches institutions can take. This workshop will include content delivered by Financial Insights, followed by dialogue amongst participants and presenter regarding legacy system replacement, SOA, and packaged application vendors.

Workshop:  Hot Topics in Broker-Dealer Technology

Areas of discussion will include data management, e-discovery, records retention and mobile computing. The discussion will also highlight the importance of building solid relationships between technology and compliance staff, as well as how to ensure that your technology initiatives take regulatory requirements into consideration.

Leader:  Marty Colburn – EVP/CTO, FINRA

Meeting 3

Reducing IT Costs in a Constricting Market

• Learn Proven Methods of Saving IT Operating Expenses at Financial Institutions
• The Power of Financial Services Expertise
• Discussion on Outsourcing Non-core Services
• Virtualization: Reduce Capital Expenses while Increasing Disaster Recovery Capabilities
• Reduce Information Security Complexity, Reducing TCO

Hosted by HEIT

Meeting 4

Workshop:  Securing Mobile Devices and Preventing Information Leakage

• Data is lost or stolen everyday with missing laptops being the most common source
• The explosive growth in the use of mobile devices is compounding the problem
• Escalating privacy regulations increase the resource burden
• There is high risk of public embarrassment and disclosure cost due to data loss
• Mitigating the risk requires centralized enforcement and audit
• The Solution: McAfee Data Protection- Data Loss Prevention, Device Control, Endpoint Encryption, Encrypted USB

Hosted by McAfee

Lunch

No Workshop

No Workshop

No Meetings

Roundtable:  Data Center Optimization

Servers, IT operations, storage, business continuity, and real time infrastructure are all vital parts of data center operations.  Attendees are invited to discuss ways that executives can successfully integrate and implement these technologies and begin to realize the true business value of IT.

Topics of Discussion Include:

• Issues surrounding server consolidation
• Server virtualization
• Grid and Cluster Computing
• CMDB and Change Management
• High End Storage, Connectivity, and Disaster Recovery

Panelists:

• Joe Stephenson – VP Data Center Management, Wachovia
• Richard Scannell – SVP, Glasshouse
• Jack Tyson – VP Technology, Panduit
• Stephen Vilke – Head of IT, Barclays Global

Roundtable:  Business Intelligence in the Financial Enterprise

It’s not enough to just capture data.  The most successful Financial organizations have discovered innovate ways to analyze and apply this information across the entire enterprise.  Join industry leaders as they discuss some of the ways BI solutions and strategies are being used to transform financial companies across North America.

Topics of Discussion Include:

• How to use IT to attract and retain the Highest Value Customers
• Optimize Customer Retention
• Datawarehousing tools, solutions, and strategies

Panelists:

• Sateesh Prabakaran – MD and Chief Architect, Bank of NY Mellon
• Shekar Panella – MD, Bank of NY Mellon
• Marco Pacelli – CEO, Clickfox

Meeting 5

Workshop:  Turning IT Risk Management Into a Competitive Advantage

IT Risk Management is a powerful lever for identifying enterprise-wide financial, process improvement, and product innovation opportunities. This workshop explores best practices for leveraging a Company’s investment in IT Risk into a value creation opportunity. Key areas of focus are:

• The Relationship Between Corporate and IT Governance
• The Policy Framework
• Benefits of a Service Oriented IT Risk Organization.

Leaders: 
Richard Gomes – SVP Operations  and Technology, Citigroup
 Harry Pugh – MD Operations and  Technology, Citigroup

Workshop:  Information Findability: Impact in Financial Services Organizations

With the explosion of information in financial services, information findability is a key issue.  The impact of this on organizations is significant - both in terms of lost productivity and in terms of decision making.  According to research from McKinsey, 29% of CEOs/CIOs said it was "difficult to find information on which to make company-wide decisions", and 40% of other senior managers reported the same.  In this workshop, we will explore the specific needs of information findability within financial services, and explore how Google's universal search can help financial services organizations solve this need.

Hosted by Google

Meeting 6

Workshop:  The Intersection of Lean/Six Sigma, Technology and Risk in Financial Services

A fresh perspective on how leading financial services companies are applying Process Improvement methodologies such as Lean and Six Sigma to effectively manage risk in large technology integrations, system conversions and bank mergers.

Leader: Dr. Aravind Immaneni – VP Process Analysis & Improvement, Capital One Bank

Workshop:  Electronic Signature in the Financial Services Industry;
Enabling the Paperless Enterprise

The presentation  and demo will address market drivers, deployments and benefits of electronic signature solutions including the leading applications for financial services, compressing the business cycle, standards and regulations, bridging silos, increasing wallet share, and a practical perspective of electronic signature technology in support of green initiatives.

Leader:  Russ Davis – CTO, CIC

Meeting 7

Workshop:  Differentiating the Customer Experience

Join Adobe Systems for an executive workshop to explore how Adobe Enterprise Solutions can address the top CIO challenges in financial services & insurance. Hear real-world case studies of how leading financial institutions have improved efficiency by automating customer-critical processes. Adobe’s technology experts will be on hand to discuss and demonstrate the latest technologies available for delivering a truly differentiated customer experience.

Hosted by Adobe

Workshop:  Mobile Technology Update

The mobile commerce space is an evolving marketplace. Current laws and regulations are being re-examined; new start-ups and non-traditional competitors are growing; and traditional products and services are continually challenged. This being the case, it is important for the Financial Services industry to understand the underlying economics, technology and potential of this new channel, and to explore various alternatives.  Under the sponsorship of The Clearing House, The Federal Reserve, ABA, BITS, NACHA, and PaymentsNation the FSTC project is a collaborative effort to guide the industry to a standard that helps the Financial Industry.

Hosted by Financial Services Technology Consortium

Meeting 8

Workshop:  A Shared Services Model for Integrated Application Management

With increasing pressure on costs and total costs of operations (“run the business” budgets), Financial Services Enterprises are under constant pressure to bring better efficiencies combined with improved service levels for application availability to their Businesses.

While most Enterprises have achieved the benefits of a “shared services” model for Infrastructure components, achieving the same for Applications has been a challenge and at best has been departmental.

Hosted by HCL

Delegate Forum:  Transforming IT: An Incremental Approach for IT Leaders

This interactive session will empower CIO's with leading research and best practices guidelines in the areas of staffing, virtualization, and process standardization. Server to admin ratios in both physical and virtual environments will be presented, as well as key topics such as process standardization, IT service demand management, and automation. Please bring a "best practice" mentality to the session.

Leader:  Stephen Elliot – Research Director, IDC

Meeting 9

Workshop:  Information @ Risk… Benchmarking the quality of Enterprise Risk Information Management

• Enable Risk, Finance, Capital and Senior management to Control Risk actively
• Effectively integrate positions, transactions, cash-flow projects, scenario analysis, price verifications
• Develop a consistent, timely and flexible 'Risk Insight' and share it appropriately across the firm
• Provide an accurate and “active” risk environment
• Integrate data models to support an enterprise view

In this interactive workshop Teradata will stimulate dialog by sharing practical and proven insight benchmarking the quality of the policy, methodology, and infrastructure dimensions of Risk Information Management.

Dr. Bob Mark – CEO, former CRO, Black Diamond Risk

Hosted by Teradata

Workshop:  Enabling Trading Technologies 2.0

Leader:  Carl Carrie – Head of Algorithmic Trading and GM, JP Morgan Chase.

No Meetings

Cocktails and Networking

No Meetings

Dinner:  Dinner at Summit Venue

Scotch Tasting  to follow hosted by QD Technology

Breakfast

No Meetings

Keynote Workshop:  Data Loss Prevention

• Importance of Data Risk Assessment and Policies prior to deployment
• Concepts: Data Loss Prevention, Data at Rest, Data in Motion, Data in Use 
• Deployment methodology
• Successfully administrator, create policies, and establish procedures to meet DLP compliance needs.
• Knowledge to help evaluate and select a DLP solution that is right for your organization

Hosted by HEIT

Keynote Workshop:  Boardrooms must integrate ICT Risk with Enterprise Risk to develop sound risk management policy.

By discovering and analyzing their Enterprise Risk Architecture™, executives and policymakers can recognize and measure the consequences and Value-at-Risk (VAR) of high-impact ICT breaches in shareholder terms.  This enables them to develop enterprise-wide resource allocation strategies – rationales for risk acceptance, hedging, security protection or incident response – which assure risk management priorities and expenditures commensurate with VAR… and to provide safe and responsible disclosure to their stakeholders and auditors, perhaps avoiding violations of additional regulations.

Hosted by DCR

Meeting 10

Workshop: Achieving continuous transaction level security in financial services environment …

In the workshop, 2factor will explain how RPM patented software technology will enhance consumer confidence and acceptance with a security solution that continuously authenticates and encrypts every exchange of data, on any device, on any network up to 100x the speed of other solutions.  RPM will easily fit into your existing bank systems and will help meet the FFIEC’s criteria for multifactor authentication. 

Hosted by 2Factor

Meeting 11

Workshop: Resiliency and Measuring Risk through Advanced Threat Models

Continuing from the morning presentation on Value-at-Risk (VAR) and Risk Management, this workshop is a roundtable session, opening with four brief presentations:  CERT Resiliency, Resiliency VAR, Advanced Threat Models and an AI-based Enterprise Data Protection Manager, then followed by a general discussion among the speakers and those present.  The intent of the workshop is to provide recent updates on advances in Business Continuity and Resiliency Engineering and the supporting technologies from an information and data centric perspective. 

Leaders: 

• David White, CERT
• Bob Gardner, NWTP
• David Lush, GlobeTech
• Ed Stull, DCR

Workshop:  The Strategic CIO – Techniques for Using IT as a Strategic Cornerstone of the Business

• Make the shift from Tactics to Strategy
• Learn outside-in techniques for aligning technology to customers
• Fraud Protection
• Strategic IT as the Customer Champion
• Insurance Products

Leader:  Terry Schurter – Global Thought Leader, Bennu Group

Meeting 12

Workshop:  Ensuring Business Continuity and Disaster Recovery Effectiveness in an increasingly virtual world

Leader:  Joe Stephenson – VP, Wachovia

Workshop:  Evolution of Grid Computing –  Dynamic Application Service Management

The success of grid computing in financial services industry has been instrumental in the development of more sophisticated financial products, business models and risk analysis applications. Today the very definition of a computing grid and the types of software applications that can run on shared infrastructure has expanded to include any application that runs in your data center. This workshop will discuss the market trends that have driven the evolution from grid computing to Dynamic Application Service Management, and how this new platform technology is a requirement of the next-generation data center.

Leader:  Jeff Aliber – Senior Director of Product Management, Kaspersky Lab

Hosted by Datasynapse

Meeting 13

Workshop:  Unified Communications in the Contact Center  

Common infrastructure technologies like IP telephony, rich presence, shared directories and calendars, combined with high-value applications like contact centers, are integral to today’s enterprise architecture model…and to a unified communications future. With the expertise and disciplines of the contact center at the core of a unified communications strategy, companies can realize both business and IT benefits. Come learn how unified communications for the contact center streamlines and enhances customer-facing business processes with complete visibility and control – and enables businesses to seamlessly extend those processes beyond the contact center.

Hosted by Aspect Software

Workshop:  Internet Attacks: A key area to watch as part of your risk management program

• An in-depth look into how the threat has changed and the new business risks imposed by today’s malware
• An overview of the malware ecosystem and the vast criminal network hackers have created
• Ideas around a “trans-perimeter” approach to network security

Hosted by Kaspersky Lab

Lunch

No Meetings

Roundtable:  Unified Communications

Organizations have realized that in order to stay competitive in the financial market they must win new customers, and capitalize on existing key clients.  Discuss how executives can create a more customer centric enterprise by providing integrated contact center and communication solutions and what changes or upgrades to infrastructure are necessary to accomplish this.

Timothy Perez – VP/GM, Siemens
Michael Sheridan – SVP, Aspect Software
Ramman Kannan – CTO, Rosenblatt Securities

Roundtable:  Security and Risk Management

The terms “security” and “risk” have become the primary drivers for many IT investments and business decisions across the Financial Services Industry.  The FST Group invites you to interact with peers to discover ways that IT investments for security and risk can create greater efficiency and lead to revenue generation opportunities.

Panelists:

Warren Axelrod – SVP Info Security, Bank of Americ
James Beeson – CISO, GE Capital
Steve Orenberg – President, Kaspersky Lab

Meeting 14

Resilient Enterprise: Benchmarking for Maturity

A brief review of a process for managing operational risk and resiliency which embodies a series of proven techniques developed over the last 20+ years by subject matter professionals from private and public sectors in collaboration with FSTC and Carnegie Mellon will enable organizations to effectively manage operational risk. The process is flexible and straightforward and can be implemented across all types of enterprises and their suppliers.  Benchmarking against the framework will help organizations optimize their resiliency related risk mitigation investments, make objective peer-to-peer comparisons, and select capable third party suppliers.

Hosted by Financial Services Technology Consortium

Delegate Forum: IT Economics & Funding Strategies in a Tough Economy

This "best practices" workshop is a unique forum to share budget strategies, funding models and IT financial management experiences. Scorecard approaches for application portfolio management, IT human resources and technology lifecycle management will be presented. Come prepared to share your experience: a "best" and "worst" practice with your colleagues.

Leader: Joseph Pucciarelli – Program Director Technology Financing and Management Strategies, IDC

Meeting 15

Workshop:  How Does the ‘Credit Crunch’ Negatively Impact CIOs Directly? And What You Can Do about It.

• What’s the fallout of the ‘credit crunch’ on CIOs?
• How can CIOs make the fallout less painful for your financial institution?
• What strategic responses can CIOs apply to their own functions?
• Key strategies on how IT and processes can contribute to higher business performance
• Case studies of responding to difficult times
• IT productivity transformation
• Providing IT expertise to help core business units perform more effectively
• Straightforward productivity improvements that can be delivered in 90 days

Leader: John Corr – Technology Strategy Director, Bennu Group

Meeting 16

Meeting:  Financial Services and Insurance Coalition on Information Security Best Practices

This is the first meeting of a coalition for Financial Services and Insurance Interest groups that are interested in collaborating on Information Security Best Practices Standards.  Operating as a loosely structured coalition, the intent is to provide a convenient and unobtrusive means wherein all groups can work together. This initiative is an ambitious and a most difficult endeavor, but improving information security for financial services and insurance will require many different skills, resources and influences to bring about the desperately needed improvements worldwide.  The featured FSTC speakers are Regan Adams on FSTC’s Records Management activities and Warren Axelrod on FSTC’s Software Assurance activities. As an industry leader, join us as we have the Financial Services Technology Consortium (FSTC) host the first meeting of the coalition (John Fricke/FSTC:   john.fricke@fstc.org).
Meeting open to all interested parties

Hosted by DCR

No Meetings

Farewell Cocktail